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Frederick Herzberg found that people have both external and internal motivators. Which of the following is an example of external motivators?

A. Salary, company policy, and working conditions
B. Self-control, recognition
C. Learn and grow on the job
D. Belonging

Answer :

External motivators in Frederick Herzberg's Two-Factor Theory include a. salary, company policy, and working conditions, which are classified as 'hygiene factors' that can prevent dissatisfaction but do not necessarily drive motivation.

According to Frederick Herzberg's Two-Factor Theory, there are both external motivators and internal motivators that influence employee satisfaction and motivation. The external motivators, also known as 'hygiene factors', include salary, company policy, and working conditions. These factors, when lacking, can cause dissatisfaction, but their presence alone is not typically a motivator for greater effort at work.

In contrast, motivators are intrinsic to the job and include factors such as achievement, recognition, and opportunities for personal growth. These are the elements that truly encourage employees to try harder. Herzberg's research highlights the complexity of employee motivation and the need for managers to address both hygiene factors and motivators to effectively inspire their workforce.

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