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In a satisfaction question with the answer options of Very Dissatisfied, Somewhat Dissatisfied, Neither Satisfied nor Dissatisfied, Somewhat Satisfied, and Very Satisfied, the answers _____ are grouped to count how many people are satisfied.

a) Very Satisfied and Satisfied
b) Somewhat Dissatisfied, Neither Satisfied nor Dissatisfied, Somewhat Satisfied, and Very Satisfied
c) Neither Satisfied nor Dissatisfied, Somewhat Satisfied, and Very Satisfied
d) Satisfied and Very Satisfied

Answer :

To count how many people are satisfied in a satisfaction survey, the answers 'Satisfied' and 'Very Satisfied' are grouped together as they both indicate a positive level of satisfaction. Therefore, option D is correct.

When analyzing a satisfaction survey, different answer options are grouped based on the level of satisfaction they represent. In this scenario, to count how many people are satisfied with a service or product, one would group the answers that indicate a positive level of satisfaction. Therefore, the correct answer option to the student's question is 'd) Satisfied and Very Satisfied'. These two categories clearly reflect a positive response to satisfaction, whereas options like 'Somewhat Satisfied' may still contain elements of neutrality or ambivalence.

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