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A cereal manufacturer that spent millions to recall all packages of cereal that had been tampered with and made changes to improve its packaging exhibited what type of response?

A. accommodative
B. proactive
C. defensive
D. reactive

Answer :

The cereal manufacturer that spent millions to recall all packages of cereal that had been tampered with and made changes to improve its packaging exhibited a reactive response (option d).

A reactive response refers to taking action after an issue or problem has occurred. In this case, the cereal manufacturer responded to the tampering incident by recalling the affected packages and making changes to improve the packaging to prevent similar incidents in the future. The response was driven by reacting to the problem and addressing it to mitigate any potential harm to consumers and protect the reputation of the company.

Other response types include proactive (taking action in advance to prevent issues), accommodative (making changes to accommodate stakeholders' concerns), and defensive (taking action to protect the company's interests when faced with criticism or threats). However, based on the given scenario, the most appropriate response type is reactive.

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