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Job enlargement expands an employee's range of tasks to improve satisfaction and reduce monotony, potentially leading to greater efficiency and fewer mistakes. Job enrichment differs by providing more control to the worker, which can lead to positive results but may not suit all employees. The success of job enlargement largely depends on the nature of the tasks added and their complexity.
Explanation:
Job Enlargement and Its Impact on Employees
Job enlargement is a concept in job design that entails expanding the number of different tasks performed by an employee within the same organization. This approach is utilized to combat the negative effects of job specialization such as boredom and monotony, with the intention of enhancing employee satisfaction and the quality of customer service. Expanding tasks can lead to a workforce that views itself as more capable, and when implemented effectively, can result in fewer errors and greater efficiency in the workplace.
Moreover, job enrichment is another job design strategy that contrasts with job enlargement. Job enrichment grants employees higher levels of autonomy and responsibility for their work, potentially leading to positive outcomes like reduced turnover, increased productivity, and reduced absences. However, this strategy may not be suitable for all employees. Those not desiring more control over their work might experience frustration in an enriched job scenario.
It's important to note that the effectiveness of job enlargement may vary depending on the nature of the additional tasks. Adding very simple tasks may not have a positive outcome, whereas incorporating tasks that increase the employee's knowledge and skills can have more beneficial effects. Research by Campion & McClelland (1991, 1993) highlights the nuances in the consequences of job enlargement on employee satisfaction and organizational performance.
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