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Answer :
The Tylenol case in the 1980s is an example of product tampering, where someone intentionally interfered with the product to cause harm to consumers. In this case, someone injected cyanide into Tylenol capsules, resulting in the deaths of several people. The incident led to a massive recall of Tylenol products and significant changes in the packaging and distribution of over-the-counter medications.
It also raised awareness about the need for product safety and security measures to prevent similar incidents in the future. The incident was a wake-up call for social businesses to take measures to prevent product tampering and ensure the safety of their consumers.
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Final answer:
The 1980s Tylenol case, involving cyanide-laced capsules, is an example of product tampering, leading to improved safety measures in consumer product packaging.
Explanation:
The Tylenol case in the 1980s, in which capsules were injected with cyanide, is an example of product tampering. Product tampering involves the deliberate defacement or contamination of a product. This tragic event led to the deaths of several people and prompted significant changes in the packaging of over-the-counter substances to prevent such incidents in the future. It also resulted in the introduction of tamper-evident packaging features that are now commonly found on many types of consumer products to ensure consumer safety.
