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Describe how to avoid cross-contact.

What should you do if a customer has a question about food allergens?

Answer :

To avoid cross-contact, maintain cleanliness, and use separate preparation tools and surfaces. When a customer inquires about food allergens, provide accurate details or consult someone who can, instead of risking incorrect data.

Avoiding cross contact in food preparation is crucial to safeguard individuals from harmful allergens. Cross contact occurs when allergens from one food are unintentionally transferred to another food. Cleanliness is paramount to prevent cross contact.

Use separate preparation tools and surfaces for different foods, particularly for those with known allergens. Thoroughly wash any tool, dish, or equipment used before using it for another food item.

If a customer has a question about food allergens, offer them accurate information about the ingredients and preparation process. If you aren't sure, it would be best to ask someone who would know, like a chef or manager, rather than risk giving incorrect and potentially dangerous information.

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